U.S. Cellular Coliseum Box Office Hours
Main Box Office
Regular Box Office Hours:
Monday - Friday 11am - 5:30pm
Saturday (Event days only) open at 12pm thru start of the event (switch to Events Box Office 1 1/2 hours prior to event start)
Sunday (Event days only) open 3 hrs prior to start of event at Events Box Office
Events Box Office
Monday - Saturday Event Days open 1 1/2 hours prior to start of event
Sunday - Open 3 hrs prior to start of event
GIFT CARDS are available for purchase at the Box Office.
Available in all dollar amounts and can be redeemed for tickets to upcoming events and concession stands.
*Coliseum Gift Cards are NOT redeemable for team or special event merchandise.
Box Office Purchases
U.S. Cellular Coliseum Box Office
101 S. Madison
Bloomington, IL 61701
Information line: 309-434-2679
Tickets may also be purchased at all Ticketmaster outlets,
by phone at 1-800-745-3000,
online at Ticketmaster.com or select Walmart locations.
Convenience charges may apply!!
Customer Service line: 1-800-653-8000
Box Office Policies
All policies are subject to change without notice.
All patrons age 2 and over must have a ticket.
**Age limit will vary by event on occasion.
We accept VISA, Mastercard, American Express, Discover and Cash. No checks for individual events will be accepted.
The resale or attempted resale of tickets at a price higher than the printed value is ground for seizure and cancellation of this ticket without refund or other compensation. Tickets obtained from unauthorized sources, lost, stolen, or counterfeit are void. This ticket is NOT redeemable for cash. NO REFUNDS-NO EXCHANGES. EVENT, DATE AND TIME SUBJECT TO CHANGE.
The U.S. Cellular Coliseum strives to provide excellent service to all our guests, including those guests with special needs. U.S. Cellular Coliseum recognizes the needs of persons with disabilities and meets or exceeds the requirements for compliance with the Americans With Disabilities Act (ADA). U.S. Cellular Coliseum provides a full range of accommodations for guests with disabilities to ensure their safety, comfort and enjoyment of our events and facilities. The following section highlights our services.
U.S. Cellular Coliseum provides complimentary wheelchair escorts to guests with special needs when requested. Escorts are available at any entry point. Please be aware that our staff will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event.
Accessible/Disabled seating is available in all price levels at any event. Tickets for accessible seating areas are available at the U.S. Cellular Coliseum Box Office by calling 309-434-2679. When ordering tickets for an accessible seating area, it is important to indicate that you require accessible seating so we can properly seat you. Please note that the number of seats available in the accessible seating area meets the requirements of the Americans With Disabilities Act (ADA) and other laws relating to accessibility, however, the number of seats in the accessible seating areas is limited. Tickets for seats in the accessible seating areas are sold on a first come, first served basis.
Designated Parking Spaces for Persons with Disabilities
Designated parking spaces are available for guests with disabilities. These spaces are designated for vehicles displaying a current state-issued disability placard or license plate. The parking spaces designated for guests with disabilities are made available on a first-come, first-served basis.
Sign Language Interpreters
U.S. Cellular Coliseum is pleased to provide signed performances for our hearing-impaired guests for select concert events. Interpretation services are not guaranteed for every event; however, we will make every effort to accommodate each request with appropriate advance notice, at least two (2) weeks prior to the event. Please contact the U.S. Cellular Coliseum box office at 309-434-2679 to arrange.
Service Animals/Guide Dogs
Animals or pets of any kind are prohibited in the U.S. Cellular Coliseum with the exception of trained service animals and service animals in training for guests with disabilities. Service animals are welcome inside the venue, but must remain in control of the patron at all times. Service animals will rest in the seating area of the individual with a disability, rather than in the aisle. A guest whose service animal poses a threat to the safety of other U.S. Cellular Coliseum guests or employees may be asked to escort the animal off the premises.
Emergency Evacuation Procedures
U.S. Cellular Coliseum personnel have been properly trained in emergency evacuation procedures to ensure the safe evacuation of all patrons, including those guests with disabilities, in the event of an emergency. Please pay careful attention to personnel instructions during an evacuation.
Restroom facilities in the U.S. Cellular Coliseum are accessible.